Got questions about renting a home in Rocky Mount or Raleigh? Wondering how our home buying process works? Looking for answers about our properties or services? We've got you covered.

Frequently Asked Questions

People also Ask

  • Who is Quality Rentals?

    We're a locally-owned property management and investment company based in Rocky Mount, NC. We own and manage 20+ rental properties throughout Rocky Mount, Raleigh, and eastern North Carolina. We also buy houses for cash.

  • What areas do you serve?

    Rocky Mount, Raleigh, Wilson, Nash County, Edgecombe County, Wake County, Franklin County, and surrounding eastern NC communities including Nashville, Spring Hope, Zebulon, Tarboro, and Henderson.

  • How are you different from other property management companies?

    Three main differences: 

    (1) We completely renovate properties before renting—not just patch and paint. (2) We own what we manage, so you rent directly from us. 

    (3) We actually answer the phone and respond to maintenance requests quickly.

  • Do you require a security deposit?

    Yes, one month's rent as security deposit. It's returned after move-out minus any damages beyond normal wear and tear, per North Carolina law.

  • What are your income requirements?

    Household income of at least 3x the monthly rent. Example: $1,200/month rent requires $3,600/month household income.

  • Are pets allowed?

    Many properties are pet-friendly! Policies vary by property. Most require a pet deposit ($200-$300) plus monthly pet rent ($25-$50/pet). Some have breed/size restrictions—check individual listings.

  • What utilities do tenants pay?

    Tenants typically pay electric, water/sewer, gas (if applicable), trash, and internet/cable unless the lease specifies otherwise.

  • Can I tour a property before applying?

    Absolutely! Schedule tours online through property listings or contact us directly. We're usually available 7 days a week for showings.

  • What's included with the rental?

    Working appliances (fridge, stove, dishwasher where applicable), functional HVAC, and professional property management. Some properties include washer/dryer hookups, garages, fenced yards—check individual listings.

  • What's considered a maintenance emergency?

    No heat in winter, no AC in summer, major plumbing failures, gas leaks, no electricity, broken locks. Everything else can wait until business hours.